1.About this document

This document sets out the conditions under which you use the Aperta Sync platform, referred to below as "the Service". By creating an account or using the Service you accept these terms.

The Service is intended for professional use: accounting firms, accountants and their corporate clients. It is not a consumer service.

2.Who provides the Service

The Service is operated by the company below, referred to as "we".

Registered name: to be completed
Tax identification code: to be completed
Trade register number: to be completed
Registered office: to be completed
Email: [email protected]

3.Definitions

Subscriber — the accounting firm or company that holds the subscription and the main account.
Workspace — the folder dedicated to a single client of the Subscriber, with its documents and users.
End client — the company whose documents are handled in a workspace.
User — a person who accesses the Service with their own credentials.
Document — any file uploaded or collected automatically: invoice, receipt, bank statement, Z report, HR document and others.
Export — the file or transfer through which prepared data reaches the Subscriber's accounting program.

4.What the Service does

Aperta Sync is a pre-accounting tool. It collects a client's documents, extracts the data from them with the help of artificial intelligence, gives you one place to check that data, and prepares it for your accounting program.

Collects documents from several channels: e-Factura and SPV, bank connections, the client portal, WhatsApp, email and direct upload.
Extracts the fields from documents and proposes them for your confirmation.
Proposes matches between bank transactions and supporting documents.
Tracks legislative changes and flags the clients they affect.
Produces export files in the formats of the supported accounting programs.

5.What the Service does not do

Automatically extracted data are proposals, not final results. Any automatic extraction must be confirmed by a person before it is used in accounting, and the Service is built around that confirmation.

It does not keep the ledger and does not replace your accounting program.
It does not prepare or submit tax returns.
It does not provide accounting, tax or legal advice. Legislative information is for guidance only.
It does not replace the accountant's review and professional responsibility.

6.Account and users

You are responsible for the accuracy of your registration details and for keeping your credentials confidential.
You are responsible for what the users you invite into your account do, and for the rights you grant each of them.
You tell us without delay if you suspect unauthorised access.

7.Subscriptions, limits and payment

The subscription is billed monthly, in advance. Prices are shown in euro and exclude VAT.
Each plan includes a number of workspaces and a number of pages processed with artificial intelligence per month, as shown on the pricing page at the time you subscribe.
Pages not used in a month do not carry over to the next.
You can change plan at any time; the change takes effect from the next billing period.
If a payment fails, the account enters a restricted period: client document upload stays active, while export and the artificial-intelligence features are suspended until the payment is settled.
If the payment is not settled, the account is suspended. Data remains available for export as described in the termination section.

8.Acceptable use

Do not use the Service for unlawful purposes and do not upload documents you have no right to process.
Do not resell access or grant it to third parties outside the workspaces your subscription covers.
Do not attempt to decompile the Service, bypass its technical limits, or extract content automatically outside the features provided.
Do not use the Service in a way that affects its availability for other users.

9.Your data and your clients' data

The documents you upload and the data extracted from them are yours. We process them only in order to provide the Service.

For personal data contained in documents, the Subscriber is the controller and we are the processor. We process on your instructions and, on request, enter into a data processing agreement.

HR documents may contain sensitive data, including the personal numeric code. These are encrypted from the moment of processing, and access to them is restricted and logged.

10.Third-party connections

The ANAF connection works on the authorisation you or your client provide. We do not file anything on your behalf.
The bank connection is made under PSD2, read-only, and only with the consent of the account holder, which can be withdrawn at any time.
Export to accounting programs produces files or transfers that you initiate. We are not responsible for how the receiving program handles the file.

11.Availability and changes to the Service

We make reasonable efforts to keep the Service continuously available, but these terms do not guarantee an availability level expressed as a percentage. Such a commitment can be agreed separately, in Enterprise contracts.

We may interrupt the Service temporarily for maintenance, with prior notice where possible.

The Service evolves: we may add, change or withdraw features. If a change materially affects how you use it, we tell you in advance.

12.Intellectual property

The platform, its code, its interface and the accompanying materials are ours. The subscription gives you a non-exclusive, non-transferable right of use for its duration.

Your documents, your data and your exports remain yours.

13.Liability

We are not liable for indirect losses, loss of profit or loss of data arising from use of the Service.
Our total liability is limited to the amounts you paid for the Service in the 12 months preceding the event.
We are not liable for accounting errors or penalties arising from documents you did not check before using them: the Service proposes, and the confirmation is yours.

14.Term and termination

The subscription renews monthly until cancelled. You can cancel at any time, effective at the end of the paid period.
We may terminate for a serious breach of these terms, with prior notice and a reasonable period to remedy it where remedy is possible.
After termination we keep your data available for export for 30 days, then delete it, except for what we must retain by law.

15.Changes to these terms

We may update this document. Material changes are announced at least 30 days in advance, by email or in the application. Continuing to use the Service after they take effect means you accept them.

16.Governing law and disputes

These terms are governed by Romanian law. Disputes are settled amicably, and failing that, by the competent courts at our registered office.

The Service addresses professionals, not consumers. The alternative and online dispute resolution links shown in the page footer are provided for situations where consumer protection legislation becomes applicable.

17.Contact

For any question about this document, write to [email protected].

Terms of Service